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Case Study

Go To Loans

A Canadian fintech lender helping consumers tap into the equity of their vehicle — the country’s leading provider of automotive repair loans and title loans, designed end-to-end across customer-facing pages, a mobile application, and a 3-tier back-end with proprietary CMS/CRM tooling.

Role
UX/UI Lead & Brand Director
Discipline
Fintech & Lending
Platform
3-Tier Back-End + Mobile
Focus
Vendor / Lender / Customer
Go To Loans — case study cover
Overview

A modern alternative to high-interest short-term lending.

Go To Loans is a fintech lender focused on helping consumers access the equity from their vehicle. With a highly experienced management team, the company is the leading provider in Canada for automotive repair loans and title loans — offering a solution that’s considerably less costly than the interest charged by credit cards and short-term lending centers.

I led User Experience and User Interface design across the entire platform: a 3-tier back-end dashboard with a proprietary CMS that handles vendor and lender onboarding, loan processing & tracking, customer registration, and full CRM tooling. The role spanned ideation and design concepts for every customer-facing page and mobile screen, working in tight loop with development teams to make sure each shipped surface met stakeholder objectives.

The engagement extended into a Marketing & Brand Director role — producing all company creative assets, video training materials, brand guidelines, and the advertising deliverables used in the sales process and B2B onboarding flows.

FintechAuto Loans3-Tier BackendCMSCRMMobile AppBrandUX/UI
Feature Set

What was designed and shipped.

01.

Customer Marketing

Front-facing marketing site, conversion paths, and a clear story for consumers comparing Go To Loans to costly short-term alternatives.

02.

Mobile Application

Customer mobile flows for choosing a repair centre, requesting a loan, and tracking progress — tuned for a single-session completion.

03.

Lender Portal

Lender-side login, dashboard, and review tooling — the daily work surface for credit and risk teams.

04.

Vendor Onboarding

Vendor and repair-centre onboarding flows that integrate seamlessly with loan processing and disbursement.

05.

3-Tier Back-End CMS

Proprietary CMS/CRM with super-admin tooling for email templates, action triggers, customer accounts, and full loan tracking.

06.

Brand & Marketing

Identity, brand guidelines, sales deliverables, video training assets, and B2B-onboarding collateral — one cohesive system.

Building a fintech, SaaS, or AI product?

Strategy, architecture, design, and shipping — one operator across the whole stack.

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